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Empowering Healthcare Excellence: The Impact of Training and Development in Hospitals


Ajay Kumar Dogra
Pages: 01-18
ISBN: 978-93-5834-312-0


Business Management: A New Paradigm (Volume -7)

Business Management: A New Paradigm
(Volume - 7)

Abstract

Training and development is a crucial aspect of the healthcare sector, aimed at improving employee performance and personal development. It is a systematic approach to learning and development that enhances individual and organizational capabilities. Quality service provided by employees depends on the quality of training and development provided to them. The importance of training and development in hospitals is evident in the benefits it provides. Proper training and development programs improve patient outcomes by improving the technical knowledge and skills of healthcare providers, leading to reduced complications and adverse events. Studies have shown that training and development programs can also improve employee satisfaction and motivation, with better trained personnel reporting better personal competences, professional competences, and better understanding of maintenance procedures. Adequate training and development programs can serve as a marketing tool, promoting a chain reaction of improvement. Well-trained personnel generally provide better treatment, leading to more successful patient treatments and increased economic output. Hospital systems practicing such mechanisms exhibit better systems of care and better links between primary and specialist services. In conclusion, training and development plays a vital role in the healthcare sector, providing benefits such as improved patient outcomes, employee satisfaction, and a better work environment.

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